Overview

Customer Service Associate - - Sign-on Bonus

Join our expanding operations team in Frankfort as a Customer Service Associate! We are looking for dedicated individuals to help coordinate high-volume logistics and package sortation workflows. As part of the Customer Service Associate team, you will be responsible for handling high-priority documentation, monitoring workflow progress, and ensuring all sortation standards are met. Be part of a legacy of public service while gaining valuable experience in large-scale operations as a Customer Service Associate within our supply chain management team.

Customer Service Associates provide essential support to city and rural carriers as they complete their delivery routes in Frankfort, MI 49635. This mobile role involves assisting with the sorting of mail at the local office and shadowing carriers to handle high-volume package deliveries in the 49635 area. Carrier assistants are especially important during inclement weather or peak seasons in MI, providing the extra hands needed to ensure the mail never stops moving. This position offers a unique 'on-the-ground' view of postal delivery in Frankfort and is a great starting point for anyone looking for a long-term career with the USPS service. Are you looking for Post Office jobs near Frankfort, MI? This USPS hiring immediately position for Customer Service Associate is part of the extensive local logistical network serving the broader Frankfort area. We are currently filling multiple roles in the MI region to ensure the continued reliability of our national delivery system. Joining the Postal Service is more than just a job; it is a commitment to public service with a stable federal career path. Browse all current openings and apply online for this Customer Service Associate role in Frankfort, MI 49635 today!

This page is designed to help users understand the hiring process for Customer Service Associate opportunities in MI.

Key Responsibilities

  • Assisting with route preparations and mail casing in the Frankfort office
  • Accompanying carriers on routes to handle heavy package throughput in 49635
  • Ensuring accurate delivery scanning for all mail pieces in MI
  • Managing outgoing mail collections along the route in Frankfort
  • Maintaining customer safety and service while on-route

Requirements & Qualifications

  • High level of physical fitness and stamina for walking routes
  • Valid state driver's license and safe driving record
  • US citizenship or permanent residency
  • Pass relevant drug and background screenings in MI
  • Strong commitment to community service and public trust in 49635

Preferred Skills

  • • Experience in logistics, clerical support, or administration
  • • Familiarity with shipping, distribution, or coordination
  • • Experience maintaining records and internal reporting
  • • Passion for community service and public trust

Estimated Pay and Benefits

Many postal support roles in MI are associated with:

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$24 — $39 per hour
Estimated Hourly Pay Range
  • Health, dental, and vision benefits
  • Retirement plan options
  • Paid time off and holidays
  • Advancement opportunities